Terms of business
Our practice uses digital medical history registration forms for new patients and for updating existing patient records. This form seeks health information and it is particularly important that it is filled out correctly and fully. If you are aware of any changes to your medical history since you last filled out the form, it is vital that you inform us. If you have any questions please inform us know once you have arrived at the practice or the clinician directly. On occasion, and with your permission, may require to contact your pharmacy or medical clinic to tailor dental care appropriate to your general health.
For severe anaphylactic reactions please advise your dentist direct each visit.
Payments for all completed treatments are expected on the day in full unless pre-arranged.
Where payment is not made within 14 days of your appointment, we reserve the right to charge interest on any overdue amounts at a rate of 2.5% per calendar month and such interest shall compound monthly. If enforcement action is required to recover any debt, all collection and enforcement costs will be charged to the patient.
Out of consideration for others, we kindly ask that you provide a minimum of 24 hours if you wish to change or cancel your appointment. If insufficient notice is given a $100 fee will be incurred and ‘no shows’ may be charged at full price – subject to discretion.